Privacy Policy

1. Introduction

cheeselucd B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cheeselucd.life or use our corporate compliance services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

2. Data Controller

cheeselucd B.V. is the data controller for the personal data we process. Our contact details are:

3. Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website, contact us, or engage our services. We collect information in the following ways:

3.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Communication content (messages, enquiries, support requests)
• Professional information (job title, business requirements)
• Service preferences and consultation details

3.2 Information Collected Automatically

• Website usage data (pages visited, time spent, click patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see our Cookie Policy)
• Referral sources and website analytics

4. How We Use Your Data

We explain how we use your information for various business purposes, always in accordance with applicable data protection laws. The use of your data is based on the following legal bases under GDPR:

4.1 Legal Basis for Processing

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations and provide services
• Legitimate Interest: For business operations, improving services, and communication
• Legal Obligation: To comply with legal and regulatory requirements

4.2 Purposes of Processing

• Responding to enquiries and providing customer support
• Delivering corporate compliance services and consultations
• Improving our website functionality and user experience
• Sending service updates and relevant business communications
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring website security

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party service providers who assist with our operations
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Protection: To protect our rights, property, or safety, or that of our clients
• With Consent: When you have provided explicit consent for specific sharing

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations:

• Contact Enquiries: 3 years from last contact unless ongoing business relationship
• Client Data: Duration of service provision plus 7 years for legal compliance
• Website Analytics: 26 months in accordance with privacy regulations
• Marketing Data: Until consent is withdrawn or 3 years of inactivity

7. Your Rights

Under GDPR and Dutch data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at privacy@cheeselucd.life. We will respond to your request within one month.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

14. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your country of residence. Contact information for the Dutch DPA: autoriteitpersoonsgegevens.nl